Privacy Policy
Effective Date: August 14, 2026
Nicole Shipp Enterprises, operating as Hey Nicole ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit hey-nicole.com, contact us, make a purchase, register for a resource or program, schedule an appointment, or otherwise interact with our products and services ("Services").
By using our website or Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us as well as limited information collected automatically when you use our website.
1.1 Information You Provide
Depending on how you interact with Hey Nicole, we may collect information such as:
Name
Email address
Phone number
Mailing or billing address when needed for an order
Information submitted through contact, registration, booking, or request forms
Purchase and transaction information
Communication preferences
Information you voluntarily provide when contacting us
Other information reasonably necessary to provide a Service you request
Payment information may be collected and processed by third-party payment processors. We do not necessarily receive or store your complete payment card information.
1.2 Reading Support Information
Hey Nicole's Reading Support Services are designed for parents and caregivers who want tools, strategies, and guidance to help support their child's reading development.
Our website does not require children to create accounts, make purchases, register for Services, or directly submit personal information.
Reading Support forms and registrations are intended to be completed by adults.
Parents and caregivers may voluntarily describe a reading concern, challenge, or goal when communicating with Nicole. We encourage parents not to submit unnecessary identifying, medical, educational-record, or other sensitive information about a child through general website forms, email, or messaging.
1.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate location based on IP address
Date and time of visits
Website interactions
Cookie or similar technology identifiers
This information may be used to operate the website, understand how visitors use it, improve our Services, and maintain website security.
2. How We Use Information
We may use information we collect to:
Provide and operate our Services
Deliver Reading Support resources and parent education
Process purchases and fulfill orders
Schedule and manage appointments or consultations
Register individuals for workshops, programs, events, or resources
Respond to questions and requests
Provide customer support
Send requested resources or information
Send transactional or service-related communications
Send marketing communications when you have consented to receive them
Personalize and improve our Services
Understand website usage and performance
Protect against fraud, misuse, or security threats
Maintain business and transaction records
Comply with applicable legal obligations
We will not intentionally use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.
3. Email and Text Communications
If you voluntarily provide your email address or phone number and consent to receive communications, we may send you information related to:
Resources you requested
Reading Support
Healthy Living
Beauty & Self-Care
Appointments
Orders
Workshops and events
Programs
Business updates
Special offers or promotions
You may unsubscribe from marketing emails by using the unsubscribe link provided in the email.
If you receive marketing text messages from us, you may follow the opt-out instructions included with those messages.
Opting out of marketing communications does not prevent us from sending transactional or service-related communications reasonably necessary to complete an order, appointment, registration, or other request you initiated.
We do not sell your mobile phone number to third parties for their independent marketing purposes.
4. How We Share Information
We do not sell or rent your personal information for monetary consideration.
We may disclose information when reasonably necessary to operate our business, including to:
Service Providers
We may use trusted third-party companies that assist us with functions such as:
Website hosting
Email delivery
Text messaging
Customer relationship management
Scheduling
Payment processing
Order fulfillment
Website analytics
Technology and security services
These providers may receive information reasonably necessary to perform services on our behalf.
Mary Kay® Transactions
When you interact with Nicole in connection with her independent Mary Kay® business, information related to Mary Kay orders or services may be processed through systems or services associated with Mary Kay Inc. as appropriate for the transaction.
Nicole's Reading Support and Healthy Living Services are separate from Mary Kay Inc.
Legal and Safety Reasons
We may disclose information when reasonably necessary to:
Comply with applicable law, regulation, subpoena, court order, or legal process
Protect our legal rights
Prevent fraud or misuse
Protect the safety or security of our business, customers, website, or others
Business Transfers
If Nicole Shipp Enterprises is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable law.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Keep the website functioning properly
Remember preferences
Understand website traffic and visitor behavior
Measure website and marketing performance
Improve the user experience
Help protect website security
Some cookies may be placed by third-party service providers.
You can usually configure your browser to limit or reject cookies. Doing so may affect the functionality of certain portions of the website.
Where required by applicable law, additional choices or consent options may be provided regarding certain cookies or tracking technologies.
6. Third-Party Websites and Services
Our website may contain links to websites or services operated by other companies.
These may include payment services, scheduling platforms, social media platforms, Mary Kay websites, recommended resources, or other third-party services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policy of any third-party service you use.
7. Children's Privacy
Hey Nicole's website and online Services are intended to be used by adults.
Some Reading Support resources are created to help parents and caregivers support children, but the website does not require children to create accounts, make purchases, register for programs, or directly provide personal information.
We do not knowingly solicit personal information directly from children under the age of 13 through our website.
If we become aware that personal information has been collected directly from a child under 13 in a manner that should not have occurred, we will take reasonable steps to delete the information as appropriate.
Parents or guardians who believe a child has submitted personal information directly to us may contact:
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
You are responsible for using reasonable care when transmitting personal information online.
9. Data Retention
We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including:
Providing requested Services
Maintaining customer and transaction records
Fulfilling contractual obligations
Resolving disputes
Maintaining appropriate business records
Meeting tax, accounting, or other legal obligations
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it as appropriate.
10. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the ability to request:
Confirmation of whether we process your personal information
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
A copy of certain information you have provided
Opt-out of certain uses of personal information where applicable
You may also withdraw consent for certain communications.
To make a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
Some information may need to be retained when required or permitted by law, including transaction, tax, fraud-prevention, security, or other legitimate business records.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
11. Indiana Privacy Rights
Indiana residents may have additional rights under applicable Indiana privacy laws when those laws apply to a particular business or processing activity.
Such rights may include access, correction, deletion, portability, and the ability to opt out of certain types of personal-data processing.
Indiana residents may submit privacy requests using:
If applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal using the same email address and include "Privacy Appeal" in the subject line.
12. Do Not Sell or Share Requests
Nicole Shipp Enterprises does not sell personal information for monetary consideration.
If our data practices change in a way that creates additional opt-out rights under applicable privacy laws, we will update this Privacy Policy and provide any required method for exercising those rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our Services
Technology
Business practices
Legal or regulatory requirements
When we make changes, we will update the Effective Date displayed at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
14. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact:
Nicole Shipp Enterprises
Hey Nicole
Email: [email protected]
Website: hey-nicole.com
Last Updated: August 14, 2026